Location: California (CA)
-
State of California Benefits and Risks of Generative Artificial Intelligence Report
A report from the State of California presenting an initial analysis of where generative AI (GenAI) may improve access of essential goods and services.
-
UX Research Cheat Sheet
A list of user research methods and activities that can help decide which to use and when.
-
Technology Executive Toolkit
Resource Guide developed by the State of California to support on-boarding of individuals entering technology leadership positions.
-
DAHLIA Project Presentation
This 2015 project presentation outlines the vision, research, and product requirements for DAHLIA, San Francisco’s online platform to centralize and simplify affordable housing searches and applications.
-
California Office of Data and Innovation: Legislative Report: July 1, 2022-July 1, 2023
This report highlights California's strides in modernizing state government through data-driven innovation, human-centered design, and strategic initiatives aimed at enhancing public services and equity.​
-
City of Santa Ana Done/Doing Update Repository
The City of Santa Ana's 'done/doing' update repository.
-
California Employment Development Department: User Persona Scoring
This scoring matrix from the California Employment Development Department (EDD) shows how the agency evaluated vendor proposals for a new identity proofing approach, based on vendors' ability to serve different user personas.
-
Technical Lead
This is a job description for the role of Technical Lead from the State of California.
-
People Lead the Way: How GetCalFresh has adapted qualitative research during a public health crisis
This article describes how Code for America conducted qualitative research within its GetCalFresh application by asking families to tell them about their familial, housing, and financial situations. From client messages, they gathered information regarding how to make changes to their product to keep their work people-centered.
-
Designing Inclusive Digital Services in San Jose
Applying UX research methods, the City of San Jose worked to improve how low-income and non-English speaking residents engaged with My San Jose, a website and mobile app for residents to report neighborhood issues to cities. They used a Spanish and Vietnamese translator to conduct interviews with target users, then detailed major findings and corresponding recommendations in this report.
-
Data Warehouse Architect
This is a job description for the role of Data Warehouse Architect from the State of California.
-
Civic Innovation Fellow
This is a job description for the role of Civic Innovation Fellow from the City and County of San Francisco Mayor's Office of Civic Innovation (MOCI).