Library
Discover the latest innovations, learn about promising practices, and find out what’s coming next with best-in-class resources from trusted sources.
Is there something missing from our library?

Search for the topic or resource you're looking for, or use the filters to narrow down results below.
-
2024 Edition: Account Creation and Identity Proofing in Online Child Care Assistance Program (CCAP) Applications
This page includes data and observations about account creation and identity proofing steps specifically for online applications that include CCAP.
-
2024 Edition: Account Creation and Identity Proofing in Online UI Applications
This page includes data and observations about account creation and identity proofing steps specifically for online applications that include UI.
-
2024 Edition: Account Creation and Identity Proofing in Online MAGI Medicaid Applications
This page includes data and observations about account creation and identity proofing steps specifically for online applications that include MAGI Medicaid.
-
2024 Edition: Account Creation and Identity Proofing in Online Temporary Assistance for Needy Families (TANF) Applications
This page includes data and observations about account creation and identity proofing steps specifically for online applications that include TANF.
-
2024 Edition: Account Creation and Identity Proofing in Online Special Supplemental Nutrition Program for Women, Infants, and Children (WIC) Applications
This page includes data and observations about account creation and identity proofing steps specifically for online applications that include WIC.
-
2024 Edition: Account Creation and Identity Proofing in Online Supplemental Nutrition Assistance Program (SNAP) Applications
This page includes data and observations about account creation and identity proofing steps specifically for online applications that include SNAP.
-
Program Recertification Costs: Evidence from SNAP
This article analyzes the impact of interview assignment timing on the success of recertification and continued participation in SNAP.
-
State Level Options to Mitigate Benefit Cliffs
This report explores policy options Utah and other states can adopt to mitigate benefit cliffs, which occur when small income increases lead to sudden loss of public assistance.
-
An Examination of Medicaid Renewal Outcomes and Enrollment Changes at the End of the Unwinding
There were over 25 million Medicaid disenrollments in 2023, but national enrollment remained significantly above pre-pandemic levels at over 56 million, with notable state-level variations and near-recovery of child enrollment.
-
Ten Ways Customer Experience Can Improve Equitable Access and System Integrity for Unemployment Insurance
This publication shares ten ways states can improve start-to-finish customer experience for unemployment insurance claimants. These approaches can increase overall equitable access and system integrity for UI administration.
-
Analysis Plan: Increasing Medicaid Renewals with Text Message Reminders
Through an innovative pilot and evaluation, this project aims to improve ongoing Medicaid coverage using the Notify.gov service.
-
2024 Edition: Account Creation and Identity Proofing in Online Public Benefits Applications
In December 2024, the Digital Benefits Network released an updated open dataset on authentication and identity proofing requirements across various public benefits applications to highlight best practices and areas for improvement in identity management.