Resource Automation + AI Generative AI

Tackling civic participation challenges with emerging technologies

A policy paper from the OECD examining how emerging technologies such as artificial intelligence, blockchain, and virtual reality can help governments address challenges in civic participation and strengthen democratic engagement.

The report analyzes key barriers to meaningful citizen participation, including declining trust in government, limited impact of participation processes, lack of inclusion, and institutional constraints.

It explores how emerging technologies like AI, blockchain, and immersive technologies could help governments scale participation, analyze public input, increase transparency, and improve deliberative processes while also highlighting risks such as digital divides, privacy concerns, and threats to civic space. The paper concludes with recommendations for governments on how to responsibly adopt these technologies—emphasizing transparency, inclusion, experimentation, open-source approaches, and public involvement in the governance of emerging technologies.