Proposed Performance Standards for Equitable Access to Unemployment Insurance
This proposal recommends a set of new federal performance standards that would measure and improve UI access. The proposal is intended to supplement existing federal UI standards, but all UI standards and metrics should be periodically reevaluated and updated as the conditions facing unemployed workers and benefit delivery change.
The document proposes new federal performance standards aimed at ensuring equitable access to unemployment insurance (UI) benefits by addressing current gaps in standards and accountability.
It recommends setting ambitious recipiency targets, reducing improper denials, improving communication clarity, and enhancing accessibility for people with disabilities and limited English proficiency, along with detailed state reporting and evaluation measures to improve UI access for all eligible workers.
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