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FormFest 2024 Recap: How IRS Direct File Demystified Tax Forms and Built Trust
An event recap from one of FormFest 2024's mainstage sessions featuring speakers from the Internal Revenue Service (IRS).
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FormFest 2024 Recap: Form Accessibility Improvements
An event recap from one of FormFest 2024's breakout sessions featuring speakers from British Columbia and the state of Wisconsin.
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2024 Edition: Account Creation and Identity Proofing in Online Temporary Assistance for Needy Families (TANF) Applications
This page includes data and observations about account creation and identity proofing steps specifically for online applications that include TANF.
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AI-Ready: An Evaluation Guide for Health and Human Services Agencies
This is a practical tool designed to help government agencies make informed, responsible decisions about adopting AI technologies.
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Loss of Medicaid Coverage During the Renewal Process
This study examines national trends in the use of and spending on oral anticoagulants among U.S. Medicare beneficiaries from 2011 to 2019.
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How to plan a usability test
Usability tests can help teams develop products that are user-centered, accessible, and inclusive. This guide will help you create a robust plan to promote a successful usability test.
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What Are Generative AI, Large Language Models, and Foundation Models?
What exactly are the differences between generative AI, large language models, and foundation models? This post aims to clarify what each of these three terms mean, how they overlap, and how they differ.
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Usability testing kit
A collection of guidelines and templates to help you check the usability of election materials
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Digital.gov User Testing and Research News and Events Feed
A collection of updates, news, and events on user testing and research from Digital.gov.
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Public Benefits Delivery & Consumer Protection
This Issue Spotlight explores the challenges that recipients of public benefits programs offering cash assistance encounter in accessing funds through financial products or services, with a specific focus on assistance provided on prepaid cards.
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Contracting for Transformation Toolkit
Tangible tools, scoring guides and strategies to embed equity and wellbeing into your procurement process. Designed for human services with opportunities to apply these principles to other fields.
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Rules as Code Demo Day | Demo 6: Policy Rules Database | Seth Hartig
At Rules as Code Demo Day Seth Hartig from the National Center for Children in Poverty (NCCP) and Bank Street College demoed the Policy Rules Database (PRD), a collaborative effort between the Federal Reserve Bank of Atlanta and the NCCP. The primary purpose of the PRD is to simplify the interpretation of all programs by creating a common structure and a common terminology. The repository allows for research on public assistance programs and tax policies, and helps users model benefits cliffs on career pathways. The PRD is supported by a technical manual with pseudocode that helps guide integration and usage in other platforms.