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COVID Response Project: Lessons Learned from State Adaptation and Federal Flexibilities
The COVID Response Project was funded by the W.K. Kellogg Foundation to document the real-time impacts of the COVID-19 pandemic on state human services agencies and capture state perspectives on lessons learned to guide future federal policymaking and state implementation. The project was completed by the American Public Human Services Association (APHSA) in partnership with the U.S. Department of Health and Human Services, Administration for Children and Families (ACF), Office of Regional Operations. Insights from the report reflect information obtained through APHSA’s on-going support of state human services agencies’ COVID-19 response efforts as well as a series of in-depth interviews with executive leadership of the 14 state health and human services agencies in ACF’s Region 1 (New England) and Region 4 (Southeast) areas.
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Core Principles for TANF Modernization: A Legislative Framework for TANF Refo
Working with TANF administrators and human services leaders across the country, the American Public Human Services Association (APHSA) embraces the call to reimagine how TANF can work in support of the families it serves and has established a set of TANF Modernization Core Principles to guide our vision for the future of TANF. Grounded in these Core Principles, APHSA’s members have laid out a legislative framework to unlock the potential of TANF. We call upon Congress to use this framework as a starting point to build common ground to achieve a TANF reauthorization that promotes a more equitable and prosperous future for all Americans.
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Coordinating SNAP and Nutrition Supports
Coordinating SNAP & Nutrition Supports (CSNS) is a cohort program developed by the American Public Human Services Association (APHSA) and No Kid Hungry, a national campaign run by Share Our Strength.
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Changes in State TANF Policies in Response to the COVID-19 Pandemic
As the US economy shut down in response to the COVID-19 pandemic, state administrators for Temporary Assistance for Needy Families (TANF)—the nation’s primary program for helping families with low incomes meet basic needs while supporting their transition to economic mobility through work opportunities—faced new challenges operating the program and meeting their clients’ needs. For families previously or newly receiving TANF, the pandemic made it harder to meet the work and activity requirements necessary to continue receiving benefits. Many state TANF administrators and agencies responded to the pandemic and stay-at-home orders by adjusting their policies to meet their states’ and families’ unique situations, needs, and challenges. In this brief, we describe how some of these agencies adapted their policies during the early months of the pandemic.
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Benefits of Interoperability in the Health & Human Services System
The A-87 Exception presents a unique opportunity to transform the health and human services delivery system. It delivers an integrated funding mechanism which allows good business design to apply across a broad range of programs and services. It also provides benefits to states, customers, and federal partners, ranging from cost containment, to improved customer service, enhanced security and privacy, program integrity, and better outcomes for children and families.
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Aligning Systems to Advance Family and Community Well-Being: A Partnership Playbook for Community Action and Human Services Agencies
This playbook outlines the ways Community Action and human services agencies worked together to meet the pandemic challenge—what worked well, obstacles and difficulties, and lessons learned to inform the path forward, partnering to achieve a more equitable recovery. It also explains how communities have leveraged opportunities to partner on approaches that hold the promise of deeper, longer lasting changes for families—work shaped by families’ wishes and strengths and designed to advance both family-level and systems-level change.
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5 Things to Know About SNAP Employment & Training
This resource provides an overview of the Supplemental Nutrition Assistance Program Employment & Training (SNAP E&T) program, highlighting state implementation strategies, funding mechanisms, and policy opportunities to strengthen workforce participation among SNAP recipients.
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U.S. Web Design System
The U.S. Web Design System (USWDS) is makes it easier to build accessible, mobile-friendly government websites. USWDS is an active open source community of government engineers, content specialists, and designers. Its contributors both in and out of government support dozens of agencies and nearly 200 sites.
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Using human-centered design and low-code tech to inform unemployment insurance policy implementation
U.S. Digital Response partnered with the Department of Labor to design a human-centered, low-code solution for efficient retroactive unemployment benefit determination.
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Delivering a Multilingual User Experience for Retroactive Pandemic Unemployment Assistance
The U.S. Digital Response collaborated with a state workforce agency to develop a multilingual, user-friendly system for retroactive Pandemic Unemployment Assistance (PUA) applications, enhancing claimant comprehension and reducing administrative strain.
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WIC Certification and Eligibility Resource and Best Practices Guide
The guide provides best practices for WIC staff on eligibility determination, documentation, and certification processes to improve service delivery.
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Guaranteed Income Pilots Dashboard
The Guaranteed Income Pilots Dashboard is designed to visualize data from 30+ guaranteed income pilots across the United States. This data and testimonies from participants shed light on ways in which unconditional cash is providing people the opportunity, freedom, and resilience to build financial security.