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Chief Digital Officer for London 2023 Playback
A 2023 playback from the city of London’s Office of Technology and Innovation of recent efforts to improve data and technology innovation across the city.
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Pandemic EBT Policy + Delivery Memo
Policy memo by Code for America regarding how to deliver P-EBT benefits during the COVID-19 crisis.
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Researching Inequities in a Public Benefits Program with a Racial Equity Framework, 7 Takeaways
This article examines how applying a Racial Equity Framework reveals systemic inequities in the Earned Income Tax Credit (EITC) program, offering insights into barriers faced by marginalized communities and potential solutions.
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Access for All: Innovation for Equitable SNAP Delivery
New technologies and policy changes can modernize SNAP benefit delivery to ensure equitable and inclusive access.
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Reforming the Form: A Step Toward More Effective Government
Event recap for FormFest 2023, co-hosted by DSN and Code for America
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Algorithmic Impact Assessments and Accountability: The Co-construction of Impacts
Algorithmic impact assessments (AIAs) are an emergent form of accountability for organizations that build and deploy automated decision-support systems. This academic paper explores how to co-construct impacts that closely reflects harms, and emphasizes the need for input of various types of expertise and affected communities.
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Assembling Accountability: Algorithmic Impact Assessment for the Public Interest
This report offers a critical framework for designing algorithmic impact assessments (AIAs) by drawing lessons from existing impact assessments in areas like environment, privacy, and human rights to ensure accountability and reduce algorithmic harms.
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Challenging the Use of Algorithm-driven Decision-making in Benefits Determinations Affecting People with Disabilities
This report analyzes lawsuits that have been filed within the past 10 years arising from the use of algorithm-driven systems to assess people’s eligibility for, or the distribution of, public benefits. It identifies key insights from the various cases into what went wrong and analyzes the legal arguments that plaintiffs have used to challenge those systems in court.
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Building a Stronger Foundation for American Families: Options for Child Tax Credit Reform
Our existing maze of family tax benefits — including the CTC, Earned Income Tax Credit (EITC), Child and Dependent Care Tax Credit (CDCTC), and head of household (HoH) filing status — has several structural deficiencies that make overhauling the system a prerequisite for any effort to boost support for families with children. The report offers several options for expanding and streamlining family tax benefits to address these issues.
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Improving Outcomes for Families Through Better Use of Data: The TANF Data Collaborative
This nine-minute video, produced after the completion of the TANF Data Collaborative (TDC) Pilot, features staff members from the California, Colorado, Minnesota, and Virginia TANF agencies reflecting on their challenges, accomplishments, and general experiences during the pilot. In particular, they describe their research questions and discuss building data capacity, integrating datasets, networking with other states, increasing collaboration between state and county agencies, learning new technical skills, and the benefits of being able to draw from diverse skillsets, all within the context of the TDC Pilot.
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ideas42 Methodology
This article introduces ideas42, a non-profit behavioral research and design firm applying insights from behavioral sciences, including behavioral economics (BE), social psychology, and other disciplines, for social good. Their behavioral design methodology is human-centered, but it incorporates scientific insights and iterative testing, applying observations about how people choose and act from experimental academic research to inform qualitative research.
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Digital Authentication and Identity Proofing in Supplemental Nutrition Assistance Program (SNAP) Applications
This page includes data and observations about authentication and identity proofing steps specifically for online applications that include SNAP.