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Head of User Experience And Service Design
Maryland's Family and Medical Leave Insurance (FAMLI) job description for Head of User Experience And Service Design.
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GC Forms GitHub Repository
Repository for the web application for the GC Forms platform product
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GC Forms Category Templates
GC Forms' form templates
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User Testing Protocol Template
Template from the City of Long Bech, CA for conducting user testing
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Uncovering the joys and pains of getting a special event permit
How the Baltimore Digital Services conducted user research to improve Special Event permitting
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Reforming the Form: A Step Toward More Effective Government
Event recap for FormFest 2023, co-hosted by DSN and Code for America
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Data Resource Library
Collection of data resources
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Chief Digital Officer for London 2023 Playback
A 2023 playback from the city of London’s Office of Technology and Innovation of recent efforts to improve data and technology innovation across the city.
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Catalyzing the Responsible and Productive Use of Artificial Intelligence in Maryland State Government
Executive order from the State of Maryland on the topic of artificial intelligence (AI)
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California Draft State Digital Equity Plan
The State of California has released a draft of the state's Digital Equity Plan
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Use of Advanced Automation in SNAP
This 2024 memo outlines guidelines for state agencies' use of advanced automation in SNAP administration.
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Understanding Law as Code
This course from the European Commission aims to provide participants with a comprehensive understanding of Law as Code and its relationship to digital-ready policymaking.