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Discover the latest innovations, learn about promising practices, and find out what’s coming next with best-in-class resources from trusted sources.
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Government of Canada Guide on the use of Generative AI
Guide for the use of generative artificial intelligence (AI) from the Government of Canada.
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The Benefits Cliff Dilemma: Navigating Wage Increases and Public Benefits
The goal of the brief is to encourage policy makers and employers to consider benefits cliffs as they look to create mandatory wage increases, with a look at a legislative action in NYC.
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Creating Open Source Legislation as Code
In this presentation, Pia Andrews explores how open source legislation as code can be a public utility to increase transparency, and enable better implementation and testing of government systems.
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CiviForm
CiviForm is a free, open source software solution for governments that was built to simplify how residents find and apply for public assistance programs.
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Building Innovative Digital Services Municipal Action Guide
A guide from the National League of Cities and Digital Service Network discussing how local governments can implement and utilize digital services.
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Breaking into Civic Tech
A blog/guide from Chris Kuang for those interested in learning more about civic tech.
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Universal Design 101 Recording
Initially created for and shared with staff at the Administration for Children and Families, this webinar provides an introduction to Universal Design, covering plain language, accessibility, user research, and Agile development.
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State of Kansas Generative Artificial Intelligence Policy
State of Kansas' generative artificial intelligence (AI) policy for Executive Branch agencies.
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City of Seattle Web Accessibility Page
Webpage to describe the City of Seattle's requirements for all public-facing websites and web applications.
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Using open-source LLMs to optimize government data
Companies have been developing and using artificial intelligence (AI) for decades. But we've seen exponential growth since OpenAI released their version of a large language model (LLM), ChatGPT, in 2022. Open-source versions of these tools can help agencies optimize their processes and surpass current levels of data analysis, all in a secure environment that won’t risk exposing sensitive information.
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The Ad Hoc Research Thinking Field Guide
This field guide is for digital services and technology leaders working at the federal, state, or local government level. It describes a way of applying research approaches to strategic decision making across digital services.
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Centering Racial Equity Throughout Data Integration
This toolkit provides practical guidance for agencies, researchers, and community partners to embed racial equity throughout every stage of data integration and use.