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Unemployment Insurance Equitable Access Toolkit
The Unemployment Insurance Equitable Access Toolkit contains common equity recommendations, promising practices, and insights, represented visually as a different floor of an agency office building, compiled in one interactive document.
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What is Meaningful Community Engagement?
The Community-Driven Policies and Practices project engaged people experiencing poverty in power-building sessions to develop advocacy plans for economic justice. This report offers recommendations for nonprofits to engage people with lived experience of poverty in advocacy.
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Designing More Accessible Gender Questions for Government Forms: A Digital Toolkit
This toolkit outlines actionable changes for government practitioners looking to improve the accuracy and accessibility of the questions on their forms that collect information about a user’s gender.
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How to Improve Unemployment Insurance for People with Disabilities
The report beings by briefly describing the challenge that disabled workers face in accessing UI and the benefits of reforming the system to better serve these workers. The report then presents a list of considerations for UI reform in the areas of administrative process and technology improvements as well as considerations for policy change.
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Guide on Advancing Equity by Incorporating Intersectionality in Research and Analysis
This guide explores intersectionality and why it is essential for advancing equity. It explores strategies for planning and conducting research with an intersectional lens, describes quantitative measures and methods to examine differences across groups of people with intersecting identities, and provides key considerations for using qualitative data to better understand intersectionality.
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Vermont’s Digital Equity Plan
Vermont’s Digital Equity Plan describes the current state (barriers as well as assets) and strategy for implementation in the future.
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Syracuse University Procurement Equity Study
Report from the Syracuse University’s Center for Policy Design and Governance assessing the City of Syracuse's equity in procurement.
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Voices of Washington’s Unemployed: Highlights and Analysis From 100 Interviews with Recent Unemployment Benefits Claimants in Washington State
Through the interviews, ULP sought to capture details of claimant experience, see how and why system failures occurred, and make recommendations for reform now—before another financial or public health crisis suddenly causes state unemployment rates to spike.
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New Jersey’s Worker-centered Approach to Improving the Administration of Unemployment Insurance
This paper describes the policy choices, business practices, and technology innovations that the State of New Jersey is employing to ensure that the right people get benefits — accurately and on time.
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Guidance for Inclusive AI
This resource helps individuals with aligning their work with the needs of the communities they wish to serve, while reducing the likelihood of harms and risks those communities may face due to the development and deployment of AI technologies.
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Digital Service Network 2024 Year in Review
Explore the publications, resources, events, and convenings produced by the Digital Service Network in 2024.
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Language and Disability Access in NYC
The NYC Mayor's Office of Immigrant Affairs (MOIA) is dedicated to enhancing accessibility for individuals with limited English proficiency (LEP) and disabilities, ensuring equitable access to city services through comprehensive language assistance and digital inclusivity initiatives.