A comprehensive resource guide providing an overview of mobile driver’s licenses (mDLs) in the United States, including their implementation status, technical standards, and key privacy and accessibility considerations.
A directive issued by the Commonwealth of Virginia to materially reduce the error rate in Supplemental Nutrition Assistance Program (SNAP) benefit processing among local social services offices.
A statewide framework defining six core digital skills standards to equip North Carolina residents with the competencies needed to participate safely, confidently, and effectively in an increasingly digital world.
North Carolina Department of Information Technology (NCDIT)
A report outlining human-centered design strategies to help states implement new federal Medicaid work requirements in ways that minimize coverage loss and administrative burden
A report that defines what effective “human oversight” of AI looks like in public benefits delivery and offers practical guidance for ensuring accountability, equity, and trust in algorithmic systems.
