A case study describing how Massachusetts is building long-term public-sector capacity to deliver people-centered digital services by strengthening in-house expertise, shared tools, and agency-embedded support.
Presentation covering the findings of a research study analyzing the structural and budgetary layout of of eleven US-based Digital Service Teams (DSTs) at the municipal, county, and state levels.
Do you have good communication and customer service skills? The Governor's Office of Administration is seeking a quality engineer, code PA to join our growing and innovative Commonwealth Office of Digital Experience PA team! This position is responsible for ensuring that products meet or exceed customer expectations for quality and reliability. We want to hear from you! Apply today!
This resource helps tech professionals navigate how their skills and roles align with government job types and titles, providing a starting point for exploring positions within the structured civil service system.
This executive order directs Pennsylvania’s Office of Administration to recruit former federal employees to fill critical public service vacancies by recognizing federal experience as equivalent to state experience and launching a targeted employment awareness campaign.
This framework provides voluntary guidance to help employers use AI hiring technology in ways that are inclusive of people with disabilities, while aligning with federal risk management standards.
A comprehensive guide that provides role definitions, hiring guidance, interview materials, and evaluation rubrics for building effective UX design and research teams.
