This report explores how public benefit systems can better support young adults by addressing the barriers they face in accessing and maintaining vital services like SNAP, Medicaid, and WIC.
This tip sheet provides guidance for child welfare and social service agencies on how to effectively and respectfully collect SOGIE (Sexual Orientation, Gender Identity, and Expression) data.
U.S. Department of Health and Human Services (HHS)
The article outlines NYC Opportunity's "Designed by Community" program, which funds and empowers local leaders to create solutions for challenges in marginalized communities. Initially focused on government projects, the program pivoted during the pandemic to support community-led initiatives, with projects ranging from mentorship programs to tech tools for public housing residents.
New America spoke to to the people at the frontlines of the pandemic—professional caregivers, family caregivers, parents, and essential workers—to understand the policy interventions people need most. This report discusses ideas for policymakers, private sector leaders, and community innovators to use in pursuit of work-family justice and equity across race, gender, and class.
Growing Up NYCÂ is mobile-friendly website that makes it simple for families to learn about and access city programs, as well as services and activities available to New York residents.
The 2021 President’s Management Agenda identified federal customer experience as a priority area for improvement. GAO was asked to review OMB and selected federal agencies’ efforts to improve federal customer experience.
Through the interviews, ULP sought to capture details of claimant experience, see how and why system failures occurred, and make recommendations for reform now—before another financial or public health crisis suddenly causes state unemployment rates to spike.
This expansive toolkit provides guidance, real world examples, and resources to help TANF and child support programs engage the families they serve in improving service delivery, policy, and program operations.
This toolkit provides practical guidance for agencies, researchers, and community partners to embed racial equity throughout every stage of data integration and use.
