Library
Discover the latest innovations, learn about promising practices, and find out what’s coming next with best-in-class resources from trusted sources.
Is there something missing from our library?

Search and filters
Search for the topic or resource you're looking for, or use the filters to narrow down results below.
Results
-
Deputy Director of Strategy
This is a job description for the role of Deputy Director of Strategy from the Commonwealth of Massachusetts.
-
Lead DevOps Engineer
This is a job description for the role of Lead DevOps Engineer from the Ontario Digital Service (ODS).
-
Executive Assistant
This is a job description for the role of Executive Assistant from the Canadian Digital Service (CDS).
-
10x FY22 Impact Report
This impact report details the program's expansion and key achievements in delivering innovative technology solutions that enhance public services.
-
California Employment Development Department: Identity Proofing Demo Day Presentation
This 2023 presentation from the California Employment Development Department details the user personas the agency used to evaluate vendor proposals for a new identity proofing contract.
-
California Employment Development Department: User Persona Scoring
This scoring matrix from the California Employment Development Department (EDD) shows how the agency evaluated vendor proposals for a new identity proofing approach, based on vendors' ability to serve different user personas.
-
Content Designer
This is a job description for the role of Content Designer from the State of California.
-
Senior Developer
This is a job description for the role of Senior Developer from the Ontario Digital Service (ODS).
-
Government Uses of AI
A repository of artificial intelligence (AI) use cases from U.S. federal government agencies
-
Artificial Intelligence and Worker Well-Being: Principles and Best Practices for Developers and Employers
These principles and best practices for AI developers and employers to center the well-being of workers in the development and deployment of AI in the workplace and to value workers as the essential resources they are.
-
City of Syracuse Press Release on New Division Focused on DEI in Procurement
Press release about the City of Syracuse's new Division of Equity Compliance and Social Impact
-
How User Research Can Help
Blog discussing how user research can help improve your agency’s benefits implementation, service delivery workflows, and procurement.