The Digital Benefit Network's Digital Identity Community of Practice held a session to hear considerations from civil rights technologists and human-centered design practitioners on ways to ensure program security while simultaneously promoting equity, enabling accessibility, and minimizing bias.
Alluma is a nonprofit that provides digital solutions to simplify eligibility screening and enrollment for social benefit programs, supporting cross-benefit access in 45 counties and two states. Their One-x-Connection product suite streamlines Medicaid and SNAP applications using a business rules engine, with a focus on human-centered design and anonymous, simplified eligibility checks, having helped screen over 10 million individuals and submitted over 67 million applications.
My File NYC is a document storage and sharing website that provides New York City residents a safe place to store and share vital documents when applying for City services.
While millions of workers have gained access to PFML, the lack of uniformity in mandatory PFML programs created a growing patchwork of state laws, differing on nearly 30 policy components across four key areas: substantive benefits, financing, eligibility, and administrative requirements.
Governor Kathy Hochul announced a new client feedback initiative in partnership with Code for America to improve New York's WIC program by implementing live online chat to gather input from participants, streamline enrollment, and increase access to healthy food for eligible families.
The New York State WIC program website provides access to nutritious foods, nutrition education, breastfeeding/chestfeeding support, and referrals to eligible pregnant, breastfeeding, and postpartum individuals, infants, and children up to age five.
This blog introduces Code for America’s new service blueprint for Medicaid work requirements, highlighting how it can help states map system changes, identify pain points, and prioritize human-centered design.
This issue brief illustrates the challenges that many older adults with low income face in gaining access to benefits online. It addresses digital literacy, access to broadband internet, and the increasing prevalence of connecting online to SNAP.
This guide consolidates learning and spotlights principles, insights, and emerging practices to guide municipal leaders and public-private partnerships interested in designing basic income programs that are ethical, equitable, rigorous, informative, and consequential for local, state and national policymaking.
This issue brief describes the Pennsylvania case study, outlines the historical context, and offers strategies and recommendations for successfully implementing Fast Track.
