Library
Discover the latest innovations, learn about promising practices, and find out what’s coming next with best-in-class resources from trusted sources.
Is there something missing from our library?
Search for the topic or resource you're looking for, or use the filters to narrow down results below.
-
Automation + AI Who Audits the Auditors? Recommendations from a Field Scan of the Algorithmic Auditing Ecosystem
Through a field scan, this paper identifies emerging best practices as well as methods and tools that are becoming commonplace, and enumerates common barriers to leveraging algorithmic audits as effective accountability mechanisms.
-
Automation + AI Access Denied: Faulty Automated Background Checks Freeze Out Renters
This reporting explores how algorithms used to screen prospective tenants, including those waiting for public housing, can block renters from housing based on faulty information.
-
Policy A Safety Net with 100 Percent Participation: How Much Would Benefits Increase and Poverty Decline?
Research examining how much poverty would decrease—overall, by age, and by race and ethnicity—and how much benefits would increase if all people eligible for safety net programs received the full benefits they qualify for in each of the 50 states and DC.
-
Automation + AI Digital Welfare States and Human Rights
In this report, the UN Special Rapporteur critically examines uses of digital technologies for administration of welfare programs across international contexts, and makes recommendations for using technology responsibly and ethically.
-
Automation + AI POVERTY LAWGORITHMS: A Poverty Lawyer’s Guide to Fighting Automated Decision-Making Harms on Low-Income Communities
This guide, directed at poverty lawyers, explains automated decision-making systems so lawyers and advocates can better identify the source of their clients' problems and advocate on their behalf. Relevant for practitioners, this report covers key questions around automated decision-making systems.
-
Automation + AI Surveillance, Discretion and Governance in Automated Welfare
This academic article develops a framework for evaluating whether and how automated decision-making welfare systems introduce new harms and burdens for claimants, focusing on an example case from Germany.
-
Automation + AI Human-Centered, Machine-Assisted: Ethically Deploying AI to Improve the Client Experience
In this interview, Code for America staff members share how client success, data science, and qualitative research teams work together to consider the responsible deployment of artificial intelligence (AI) in responding to clients who seek assistance with three products.
-
Automation + AI Popular Support for Balancing Equity and Efficiency in Resource Allocation
This article explores how online advertising algorithms bias between Spanish and English speakers for SNAP in California.
-
Automation + AI I Am Not a Number
In early 2023, Wired magazine ran four pieces exploring the use of algorithms to identify fraud in public benefits and potential harms, deeply exploring cases from Europe.
-
Policy Benefits Protection Toolkit
This benefits protection toolkit is a step-by-step guide to develop and integrate a benefits protection strategy into your Direct Cash Transfer (DCT) program design. This toolkit includes a set of customizable templates, letters, and other tools which should be downloaded and modified for your pilot and local context.
-
Automation + AI Trustworthy AI (TAI) Playbook
This playbook is an initial step by the Office of the Chief AI Officer (OCAIO) to support trustworthy AI development.
-
SNAP BBCE History
State broad-based categorical eligibility (BBCE) changes from 2010-2023