Library
Discover the latest innovations, learn about promising practices, and find out what’s coming next with best-in-class resources from trusted sources.
Is there something missing from our library?

Search for the topic or resource you're looking for, or use the filters to narrow down results below.
-
Increasing Older Adult Access to SNAP
This brief highlights the complex journey that older adults experience when applying for and enrolling in SNAP, including the major barriers and solutions that improve access along the way.
-
Cross-Sector Insights From the Rules as Code Community of Practice
This report highlights key findings from the Rules as Code Community of Practice, including practitioners' challenges with complex policies, their desire to share knowledge and resources, the need for increased training and support, and a collective interest in developing open standards and a shared code library.
-
Rules as Code Community of Practice
The DBN’s Rules as Code Community of Practice (RaC CoP) creates a shared learning and exchange space for people working on public benefits eligibility and enrollment systems — and specifically people tackling the issue of how policy becomes software code. The RaC CoP brings together cross-sector experts who share approaches, examples, and challenges. Participants are from state, local, tribal, territorial, and federal government agencies, nonprofit organizations, academia, and private sector companies. We host recurring roundtable conversations and an email group for asynchronous updates, insights, and assistance.
-
The Ohio Benefits Program is “BOT” In
This award documentation from the National Association of State Chief Information Officers (NASCIO) explains how agencies in Ohio used automation to support administration of public benefits programs.
-
Fewer Burdens but Greater Inequality? Reevaluating the Safety Net through the Lens of Administrative Burden
This article examines how administrative burdens in U.S. social safety net programs have changed over the past 30 years, showing that while average burdens have declined, inequality in who faces these burdens has grown.
-
Improving Unemployment Insurance Applications with CX Principles
This resource contains principles and examples of high-impact improvements to consider making in different parts of the online application.
-
Use of Advanced Automation in SNAP
This 2024 memo outlines guidelines for state agencies' use of advanced automation in SNAP administration.
-
Optimizing Federal COVID Relief Funds: State Perspectives On Bolstering Child Care And Early Childhood Systems
This report examines how states strategically approached managing and administering the historic influx of COVID-19 relief funds for child care and early childhood systems, focusing on governance structures, funding management systems, and data systems
-
Making Supplemental Nutrition Assistance Program Enrollment Easier for Gig Workers
This article discusses the challenges nonstandard workers face in verifying income for SNAP eligibility and suggests policy reforms to improve access
-
M-24-08 Strengthening Digital Accessibility and the Management of Section 508 of the Rehabilitation Act
This memorandum provides guidance to help agencies advance digital accessibility by maintaining an accessible Federal technology environment, promoting accessible digital experiences, and continuing the implementation of accessibility standards.
-
TANF Data Collaborative Pilot: Longitudinal Data for Understanding Participant Actions in New York
The Temporary Assistance for Needy Families (TANF) Data Collaborative Pilot Initiative is a component of the TANF Data Innovation project. The 30-month pilot offered technical assistance and training to support cross-disciplinary teams of staff at eight state and county TANF programs in the routine use of TANF and other administrative data to inform policy and practice.
-
Summer EBT Playbook
Playbook to implement a human-centered Summer EBT program in 2024 and beyond.