This guide is intended to provide everything else, with a focus on the basics of UI technology projects, guidance on standards for equitable uses of technology, and strategies for how to have a positive impact on these projects.
This plan promotes responsible AI use in public benefits administration by state, local, tribal, and territorial governments, aiming to enhance program effectiveness and efficiency while meeting recipient needs.
U.S. Department of Health and Human Services (HHS)
This brief describes TDI’s efforts to transform federal TANF and employment data into an integrated resource for program management and evidence building. This challenging project required the resolution of multiple technical, legal, and data security issues. Lessons learned may be useful for audiences interested in unlocking the potential of administrative data, including members of federal and state agencies, researchers, and advocates of evidence-informed policymaking.
This website is designed to help Federal purchasers acquire generative artificial intelligence (AI) and specialized computing infrastructure for their organizations.
CBPP and CCF held a webinar to discuss where Medicaid stakeholders go from here. CCF highlighted where states are now, next steps for state compliance with federal requirements, best practices that should be continued beyond the unwinding, and potential new developments including the final eligibility and enrollment rule. Additionally, we discussed outreach strategies to reconnect eligible children and families who lost Medicaid back to coverage.
Biometric identification technologies—such as facial recognition and fingerprinting—can affect underserved communities, including low-income and minority communities. GAO interviewed academics, advocacy groups, and technology experts to find out how.
Comprehensive and sustained improvement in benefits access and customer experience requires changes across policy, operations, technology, staffing, procurement, and more. This guide offers a collection of actions and best practices for states to apply.
Usability tests can help teams develop products that are user-centered, accessible, and inclusive. This guide will help you conduct a successful usability test, from coordinating with participants to analyzing your findings.
Recording of GOVChats hosted by GTA's Digital Services Georgia, where speakers dive into the artificial intelligence (AI) programs and initiatives unfolding across the states of Georgia, Maryland, and Vermont.
