The NYC Mayor’s Office for Economic Opportunity (NYC Opportunity) developed the NYC Benefits Platform, including ACCESS NYC, to help residents easily discover and check eligibility for over 80 social programs.
Government leaders discuss how to ensure seamless access to public benefits through breaking down silos, user-friendly digital identities, and privacy-focused security measures.
This report explores innovative solutions and insights from CMS Innovation Center's Hackathon series to address the unique healthcare challenges faced by rural, Tribal, and geographically isolated communities.
This review evaluates the UK public sector's use of digital technology, identifying successes and systemic challenges, and proposes reforms to enhance service delivery.
DSN Spotlights are short-form project profiles that feature exciting work happening across our network of digital government practitioners. Spotlights celebrate our members’ stories, lift up actionable takeaways for other practitioners, and put the resources + examples we host in the Digital Government Hub in context.
This report offers a detailed assessment of how AI and emerging technologies could impact the Social Security Administration’s disability benefits determinations, recommending guardrails and principles to protect applicant rights, mitigate bias, and promote fairness.
This guide introduces privacy-enhancing technologies (PETs) and provides practical guidance for government agencies on selecting and implementing them to securely use, share, and protect sensitive data.
This profile provides a cross-sectoral profile of the AI Risk Management Framework specifically for Generative AI (GAI), outlining risks unique to or exacerbated by GAI and offering detailed guidance for organizations to govern, map, measure, and manage those risks responsibly.
National Institute of Standards and Technology (NIST)
A statewide framework to improve data literacy among Oregon public sector employees by identifying core competencies, learning goals, and implementation strategies across various roles and skill levels.
An outline of the opportunities for modernizing SNAP to better meet participant needs by streamlining enrollment, improving digital access, and enhancing coordination with other safety net services.
