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4 Visualization Maps to Help Start a Digital Project
A blog post offering four distinct types of visualization maps that help digital project teams quickly build shared understanding and alignment when starting new work.
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How to apply a content-first design approach to public services
A toolkit that explains how to apply a content-first design approach to public services, helping teams design content strategy and interfaces based on user needs.
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Collaborative Form Design in New York State: A FormFest 2025 Profile
A FormFest profile highlighting how New York State’s design and technology teams are reimagining form creation through collaborative, human-centered design methods that simplify processes and expand participation.
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Collaborative Form Design in New York State: A FormFest 2025 Profile
A FormFest profile highlighting how New York State’s design and technology teams are reimagining form creation through collaborative, human-centered design methods that simplify processes and expand participation.
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Welcome to FormFest 2025
The Beeck Center’s Lynn Overmann and Code for America’s Amanda Renteria kicked off FormFest 2025 with first ever Formies.
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Treating State Benefits as a Partnership, Not a Test
Discover how Massachusetts transformed child care benefits with a family portal using Requests for Information to simplify the process.
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Track Your Form, Building the First Digital Tracker
Discover how Michigan created a real-time benefits application tracker that gives residents with clarity throughout the process.
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Sneak Peek of DC’s Field Guide to Fix Government Forms
Get an exclusive first look at The Lab @ DC’s form design playbook with tips, lessons, and engagement strategies from redesigning 60+ forms.
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Reimagining Disaster Recovery: A New Model for Public Forms
See how California reimagined disaster recovery by auditing 22 forms across eight agencies to design a unified application experience.
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Redesigning a Behavioral Health Complaints Form and Process
See how Colorado transformed a behavioral health complaint form into a trauma-informed, accessible tool that builds trust with constituents.
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Integrated Benefits Form Design from the Front Lines
See how Arizona centered eligibility workers in the design of an integrated benefits application, making it smoother for clients and staff.
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How to Build and Scale a Simple, Powerful Feedback Widget
Explore how statewide feedback platforms can turn real-time input into tools for building a more responsive, people-centered government.