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The Growth & Best Practices of Municipal Digital Service Teams
A report based on interviews with municipal digital service leaders and key takeaways in creating and maintaining a successful DS team.
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Public Benefits Delivery & Consumer Protection
This Issue Spotlight explores the challenges that recipients of public benefits programs offering cash assistance encounter in accessing funds through financial products or services, with a specific focus on assistance provided on prepaid cards.
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Rules as Code Demo Day | Demo 5: mRelief SNAP Eligibility Screener | Zareena Meyn and Dize Hacioglu
At Rules as Code Demo Day Executive Director Zareena Mayn and Chief Technology Officer Dize Hacioglu of mRelief demoed the code for their Supplemental Nutrition Assistance Program (SNAP) eligibility screener. mRelief is a women-led team that provides a web-based and text message-based SNAP eligibility screener to all 53 states and territories that participate in SNAP. They demonstrated how they have modularized their code to host federal program rules and state-specific rules.
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Enterprise Single Sign-On Playbook
The Enterprise Single Sign-On (SSO) Playbook is a practical guide to help federal agencies implement or modernize an SSO service for federal employee access to government applications.
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Administrative Burden: Policymaking by Other Means: Professor Don Moynihan
Professor Don Moynihan discusses how administrative burden is an effective tool to make it difficult for people to access certain types of benefits, noting that this is particularly harmful to communities of color.
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Discovery Sprint Guide
This guide explains the U.S. Digital Service’s “discovery sprint,” a process by which teams can quickly build a common understanding of the status of complex organization, system, or service.
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Trustworthy AI (TAI) Playbook
This playbook provides federal agencies with guidance on implementing AI in a way that is ethical, transparent, and aligned with public trust principles.
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Demystifying Inclusive Design: How to Design More Equitable and Accessible Products
Inclusive design means making design choices that take into account personal identifiers like ability, race, economic status, language, age, and gender. This resource walks folks through an introduction to inclusive design, focusing on accessibility and equity.
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Guide on Advancing Equity through Quantitative Analysis
Initially created to inform federal staff at the U.S. Department of Health and Human Services, this guide explores opportunities to advance equity in quantitative analysis, including by recognizing common biases (e.g., research and measurement bias).
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Re-Envisioning TANF: Toward an Anti-Racist Program That Meaningfully Serves Families
An America where no one experiences poverty is possible. Already, the U.S. has programs with the potential to make this vision a reality, including programs that provide cash assistance, like Temporary Assistance for Needy Families (TANF). The current TANF program provides very little cash assistance and is marked by stark racial disparities, but it has the potential to reduce child poverty, increase economic security, and advance racial equity. This report offers a vision for an anti-racist approach to the TANF program, with new statutory goals and policy recommendations to advance racial justice.
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Unemployment Insurance Technology Modernization Quarterly Roundup
This quarterly research update aims to highlight key learnings related to improving unemployment insurance (UI) systems in the areas of equity, timeliness, and fraud, and monitor for model UI legislation and policy related specifically to technology. Subscribe to receive future editions.
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States Can Reduce Medicaid’s Administrative Burdens to Advance Health and Racial Equity
The Center on Budget and Policy Priorities (CBPP) report discusses how reducing administrative burdens in Medicaid can enhance health outcomes and promote racial equity.