Library
Discover the latest innovations, learn about promising practices, and find out what’s coming next with best-in-class resources from trusted sources.
Is there something missing from our library?

Search for the topic or resource you're looking for, or use the filters to narrow down results below.
-
ID Verification Controls Simulator
This simulator, created by the Joint Financial Management and Improvement Program (JFMIP), allows users to model program performance for a hypothetical government program, based on different identity verification decisions. The simulator illustrates concepts from the JFMIP report on payment integrity.
-
Going Big with Human-Centered Redesign
This guide provides practical insights for benefits administrators on redesigning benefits systems using human-centered design to ensure all eligible residents can access crucial social safety net resources.
-
Envisioning a Federal Rules as Code Approach to Public Benefits Eligibility
Digitizing public benefits policy will make the biggest impact for administrators and Americans, but only if it happens at the highest level of government.
-
Designing for Multilingual Translation
This resource guide outlines approaches for translating content to improve equitable access to benefits.
-
Cross Training Government Staff and Community Assisters on Multiple Benefits
The examples in this guide describe how peer-to-peer training and updated interview scripts can help connect residents to the benefits they are eligible for.
-
Conducting Outreach for Benefits Cross Enrollment
This resource outlines strategies for cross-enrollment outreach, which can break down silos between programs and reach applicants who may be eligible for under-enrolled benefits programs.
-
Building Modular, Reusable, and Flexible Components, Tools, and Formats
This resource contains specific examples that highlight the advantages of designing reusable code components, software tools, or design formats. This guide also illustrates the possibilities for connecting new components to existing system infrastructure.
-
Build and Fund Staff Capacity in Your Government Agency to Integrate Benefits
This resource guide outlines one approach to integrating benefits: building the in-house capacity to champion and supervise benefits integration.
-
Best Practices for Accessible Content
Drawing on the Beeck Center’s research on government, nonprofit, academic, and private sector organizations that are working to improve access to safety net benefits, this report highlights best practices for creating accessible benefits content.
-
Applying Rules as Code to the Social Safety Net
This short report outlines the promise and potential of digitizing benefits eligibility policy.
-
Leveraging Technology For Human-Centered One-Stop Workforce Service Delivery
A case study of the Hawai‘i Career Acceleration Navigator — an accessible, data-driven and full-service government platform for unemployed people and other jobseekers to search for jobs and access supportive service benefits.
-
Advancing Economic Mobility For Low-Income Families: Policy Options For Governors
The Advancing Economic Mobility for Low-Income Families report, published by the National Governors Association (NGA) Center for Best Practices, provides policy options for governors to strengthen economic security, workforce participation, and wealth-building opportunities for low-income families.