This bill authorizes the U.S. Digital Service to make a grant to a state, Indian tribe, or local government to establish or support a team of relevant experts dedicated to modernizing the delivery of government services to the public through information technology. A state, tribe, or local government may receive up to two such grants.
Building on our February 2022 report Benefit Eligibility Rules as Code: Reducing the Gap Between Policy and Service Delivery for the Safety Net, the Beeck Center’s Digital Benefits Network (DBN) recently held a convening to share progress and potential in digitizing benefits eligibility and to begin addressing how a national approach could be started.
Hear perspectives on topics including centering beneficiaries and workers in new ways, digital service delivery, digital identity, and automation.This video was recorded at the Digital Benefits Conference (BenCon) on June 14, 2023.
In this report, the U.S. Chamber of Commerce Foundation examines benefits cliffs – the loss of eligibility for public safety-net programs and benefits they provide as income rises above eligibility limits.
The Policy2Code Prototyping Challenge explored utilizing generative AI technology to translate U.S. government policies for public benefits into plain language and code, culminating in a Demo Day where twelve teams showcased their projects for feedback and evaluation.
This study describes the potential of human-centered design principles to identify burdens, reducing the effects of what we label as administrative checkpoints.
This brief examines the treatment of PFML for purposes of state and federal taxation, as well as determining income and eligibility in five means-tested programs.
This brief outlines the U.S. federal government’s framework to identify, reduce, and address administrative burdens through a series of executive orders, legislative actions, and updated policies focused on improving customer experience and increasing access to government benefits.
This brief synthesizes the manner in which the political and social service environments affect the intergenerational stability of non-citizen families, offering insights into programmatic supports.
American Public Human Services Association (APHSA)
The report documents how grantees implemented specialized Transitional Living Programs for LGBTQ youth and young adults aging out of foster care, highlighting approaches, challenges, and lessons learned.
Led by the Digital Benefits Network in partnership with Public Policy Lab, the Digital Doorways research project amplifies the lived experiences of beneficiaries to provides new insights into people’s experiences with digital identity processes and technology in public benefits. This executive summary gives an overview of the project’s findings.