Created for use in the Digital Doorways research project, this design stimuli shows the steps of submitting an application, sharing personal information, and verifying identity for New York's online application for Medicaid.
This analysis outlines how the federal H.R. 1 legislation will reshape funding, eligibility, and service delivery across key state programs—including SNAP, Medicaid, higher education, and energy—quantifying projected fiscal and human impacts across multiple agencies
Washington State Office of Financial Management (OFM)
This slide deck describes the main mechanisms in a dynamic analysis of H.R. 1, explains the changes to SNAP, and explains the macroeconomic effects and budgetary feedback of those changes.
This blog presents a service blueprint that maps how expanded SNAP work requirements will affect the application, eligibility, and maintenance processes—and offers design recommendations to reduce administrative burden.
This report provides an initial fiscal analysis of how H.R. 1 (the “One Big Beautiful Bill”) will affect the state’s federally funded programs across agencies, estimating multi-billion-dollar reductions in SNAP, Medicaid, education, and infrastructure revenues.
A statewide framework defining six core digital skills standards to equip North Carolina residents with the competencies needed to participate safely, confidently, and effectively in an increasingly digital world.
North Carolina Department of Information Technology (NCDIT)
A comprehensive resource guide providing an overview of mobile driver’s licenses (mDLs) in the United States, including their implementation status, technical standards, and key privacy and accessibility considerations.
A national survey of low-wage workers showing that administrative burdens in SNAP and Medicaid are common and strongly linked to food hardship, healthcare hardship, and chronic illness.
This publication explains current state integrated eligibility and enrollment (IEE) system implementation processes, approaches, and opportunities for future processes and technologies. It is a resource for state officials, advocates, funders, and tech partners working to implement these systems.
This publication summarizes a body of research about how state benefits administering agencies build and maintain integrated eligibility and enrollment (IEE) systems. It is an easy to reference guide for state administrators, legislators, advocates, and delivery partners.
A policy brief outlining concrete actions states can take to regulate tenant screening practices and reduce harm from inaccurate reports, automated scoring, and discriminatory impacts in the rental housing market.
