A practical guidance document that explains how to design, code, and test HTML web forms so they are accessible to all users, including people with disabilities.
A case study explaining how a predictive, data-driven machine-learning model was developed to detect unauthorized cash benefit withdrawals more quickly and accurately in California.
This publication summarizes a body of research about how state benefits administering agencies build and maintain integrated eligibility and enrollment (IEE) systems. It is an easy to reference guide for state administrators, legislators, advocates, and delivery partners.
A reusable UI design template showcasing key interface patterns, components, and layout structures for the Seattle Next Move digital service to support consistent, user-centered design across screens.
This portfolio page describes how the GSA’s 10x team invested in making federal data easier to find, use, and share—while preventing misuse and harm.
A curated toolkit of plain-language writing resources, training, and guidance aimed at helping government and public-service staff create accessible, easily understood communications.
An analysis showing that a proposed plan to shift some cost of SNAP benefits to states could push nearly 900,000 additional people into poverty during a recession.
This issue brief examines how H.R. 1’s enactment delays implementation of two key Medicaid eligibility rules—one for Medicare Savings Programs (MSPs) and one for general Medicaid/CHIP enrollment and renewal—and the effects of that delay.
This FormFest profile highlights Riverside County’s pilot of AI-powered interviews that streamline benefit applications, reducing bureaucratic burden on families in crisis while freeing caseworkers to focus on human connection.
This video demonstrates how to use Iowa's Child Care Connect (C3), a centralized data system that integrates near-real-time child care data to support families, providers, policymakers, and economic development efforts across the state.