The article examines the impact of digital interfaces on welfare state administration, focusing on the UK's Universal Credit system and the design elements that shape user interactions and behavior in an "interface first" bureaucracy.
The "Public Sector AI Playbook" provides public sector officers with practical guidance on adopting and implementing AI technologies to improve government operations, service delivery, and policymaking.
Through deeply reported case studies and insights from focus groups, this report provides an in-depth look at the impact of pandemic-era government spending on families.
This blog post discusses the importance of prototyping in the public sector, focusing on how it helps test assumptions, gather user feedback, and refine ideas before making significant investments in building or launching a product or service.
This executive order establishes a statewide effort to enhance accessibility by requiring all state agencies to use clear, concise, and easily understandable language in written communications.
When creating a user profile, this U.S. Web Design System pattern helps users to provide gender identity and sex information in an accurate and respectful manner.
This page provides a U.S. Web Design System pattern for collecting race and ethnicity information in user profiles in a way that respects identity, supports data standards, and promotes inclusion.
This action plan outlines Oregon’s strategic approach to adopting AI in state government, emphasizing ethical use, privacy, transparency, and workforce readiness.
This user guide provides step-by-step instructions for families in Iowa to find licensed child care providers online based on location, schedule, and program preferences.
