Intended Audience: Local/Municipal Government: Executive Branch
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Participatory Planning to Build Stronger Early Childhood Policy and Programs
The article explores the importance of participatory planning in policymaking, emphasizing how engaging impacted communities improves program design, equity, and trust in government, with a focus on early childhood education initiatives.
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The How We Need Now: A Capacity Agenda for 2025
This paper outlines the need for comprehensive reforms to improve the U.S. government's capacity to effectively implement policies, focusing on reducing bureaucratic inefficiencies, enhancing workforce structures, and leveraging digital infrastructure.
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The Integral Pillars for Digital Benefits Delivery: Access, Security, and Accuracy at BenCon 2024
Government leaders discuss how to ensure seamless access to public benefits through breaking down silos, user-friendly digital identities, and privacy-focused security measures.
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2024 Open Data Progress Report
This report shines a light on all the efforts that keep Open Data running, raises awareness about the latest information available from the City, and provides a glimpse into the upcoming changes and additions to our platform.
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Long Beach Tree Map: Creating a tree map to grow and care for urban forests
The Long Beach Tree Map shows trees throughout the Long Beach region which centralizes, organizes, and visualizes information regarding where and how many trees as well as their type.
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People-Centered HR in the City of Boston: A Digital Service Network Spotlight
The Digital Service Network (DSN) spoke with Boston’s new Chief People Officer, Alex Lawrence, to understand how the City is transforming its approach to people management.
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Leveraging Cross-Program Data to Modernize Outreach & Enrollment in SNAP and Connected Benefits
This resource outlines three data sharing models tested during the first cohort of the Coordinating SNAP & Nutrition Supports grant program.
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Hiring Question Bank for Digital Service Teams
A toolkit with interview questions for digital service teams hiring digital talent to leverage.
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Digital Service Team Mapping
A living dataset housing information related to various digital service teams.
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Executive Order on Transforming Federal Customer Experience and Service Delivery to Rebuild Trust in Government
Executive Order 14058, issued by President Joe Biden on December 13, 2021, aims to enhance the federal customer experience and service delivery to rebuild trust in government.
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The Product Model in Government
The article suggests that applying a product model to government agencies can enhance service effectiveness and public impact.
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Designing for Multilingual Translation
This resource guide outlines approaches for translating content to improve equitable access to benefits.