Intended Audience: Local/Municipal Government: Executive Branch
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Management Digital Service Network: PUBA 731: Human Resources Management – Structures and Budgets of Digital Service Teams
This research study analyzes the structural and budgetary layout of eleven US-based Digital Service Teams (DSTs) at the municipal, county, and state levels. In doing so, it sets out to answer the research question: “How are digital service teams structured and funded?”
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Management Investigating the Structures and Budgets of Digital Service Teams
Presentation covering the findings of a research study analyzing the structural and budgetary layout of of eleven US-based Digital Service Teams (DSTs) at the municipal, county, and state levels.
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Human-Centered Design Digital Public Benefits: Outlook 2025 at BenCon 2024
A panel of non-profit leaders discuss the future of digital public benefits, highlighting potential challenges and opportunities for 2025.
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Product Management The Product Model in Government
The article suggests that applying a product model to government agencies can enhance service effectiveness and public impact.
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Policy The Employment Effects of a Guaranteed Income: Experimental Evidence from Two U.S. States
This study explores the causal impacts of income on a rich array of employment outcomes, leveraging an experiment in which 1,000 low-income individuals were randomized into receiving $1,000 per month unconditionally for three years, with a control group of 2,000 participants receiving $50/month.
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Policy Mixed-Status Families and Immigrant Families with Children Continued Avoiding Safety Net Programs in 2023
Despite Biden administration reversals to prior policies, Urban Institute data from 2023 shows that many immigrant families, especially those with children or mixed status, continue to avoid benefits amid ongoing economic challenges.
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Data 2024 Open Data Progress Report
This report shines a light on all the efforts that keep Open Data running, raises awareness about the latest information available from the City, and provides a glimpse into the upcoming changes and additions to our platform.
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Digital Identity What is Digital Identity?
In this updated primer, the DBN introduces the concept of digital identity, and provides brief snapshots of digital identity-related developments internationally and in the U.S.
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Digital Identity Digital Identity in Public Benefits
In this updated primer, the DBN describes how identity proofing and authentication show up in public benefits applications and outlines equity and security concerns raised by common identity proofing and authentication methods.
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Data City of Boston Disability Data Standard
The City of Boston's disability-aware standards for City resources and the collection of disability data from residents throughout government processes.
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Human-Centered Design Case study: Designing trauma-informed services
This case study is about a project in the City of Philadelphia with the Office of Homeless Services (OHS) from January 2018 to September 2019.
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User Research A Gov How-To Guide For Recruiting User Research Participants
The U.S. Digital Response (USDR) developed a guide for recruiting user research participants for user research in a government setting.