Intended Audience: Local/Municipal Government: Agency
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Talent + Hiring
Service Designer
This is a job description for the role of Service Designer from the City of Austin.
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Strategy
City of San Jose IT Department Generative AI Guidelines
Guidelines on the use of generative AI in the City of San Jose, CA.
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Talent + Hiring
Copywriter
This is a job description for the role of Copywriter from the City of Austin.
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Talent + Hiring
Technical Marketer
This is a job description for the role of Technical Marketer from the Canadian Digital Service (CDS).
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Talent + Hiring
Head of Software Development
This is a job description for the role of Head of Software Development from the Canadian Digital Service (CDS).
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Human-Centered Design
GetCalFresh Demo Website
Demo website for GetCalFresh—Code for America and the state of California’s efforts to simplify the SNAP application process.
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Talent + Hiring
Service Design Researcher
This is a job description for the role of Service Design Researcher from the City of Toronto Customer Experience Transformation & Innovation.
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Human-Centered Design
Executive Order on Transforming Federal Customer Experience and Service Delivery to Rebuild Trust in Government
Executive Order 14058, issued by President Joe Biden on December 13, 2021, aims to enhance the federal customer experience and service delivery to rebuild trust in government.
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Data
Gender-Aware Guidelines and Standards for the City of Boston Services
Guidelines to support the implementation of the Gender Inclusion Ordinance.
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Talent + Hiring
Storyteller and Media Relations Advisor
This is a job description for the role of Storyteller and Media Relations Advisor from the Canadian Digital Service (CDS).
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Talent + Hiring
Platform SRE Developer
This is a job description for the role of Platform SRE Developer from the Canadian Digital Service (CDS).
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ACCESS NYC Patterns
ACCESS NYC aims to increase the accessibility and convenience of discovering and enrolling in government benefits. These patterns support this work by defining the UI and behavior that New Yorkers experience as they use the site.