Intended Audience: Local/Municipal Government: Agency
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Less Jargon, More Compassion: A FormFest 2024 Profile
A profile on FormFest speakers Sarah Rodriguez, Emily Lippolis, and Verenice Ramirez, featuring stories about their motivations for working on public sector form innovation.
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2024 Edition: Account Creation and Identity Proofing in Online Public Benefits Applications
In December 2024, the Digital Benefits Network released an updated open dataset on authentication and identity proofing requirements across various public benefits applications to highlight best practices and areas for improvement in identity management.
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Newborn Supply Kits Reduce Maternal Stress and Improve Trust in Government
The report evaluates the 2023 Newborn Supply Kit pilot program, highlighting its effectiveness in reducing maternal stress, alleviating financial burdens, and increasing trust in government services among new parents, especially in low-income communities.
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Scaling Out Government Assistance
This session from FormFest 2024 focused on how to help people get the assistance they need from the U.S. Department of Health and Human Services’ work on the Low Income Home Energy Assistance Program (LIHEAP) and the Maryland Social Services Administration’s work to improve welfare support for kinship caregivers.
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Data Linkage and Integration for Research and Statistical Purposes: An Annotated Bibliography
This annotated bibliography compiles key resources on data linkage and integration for research and statistical purposes, focusing on best practices, governance, and technical considerations.
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Reducing Administrative Burdens: The U.S. Federal Government Framework
This brief outlines the U.S. federal government’s framework to identify, reduce, and address administrative burdens through a series of executive orders, legislative actions, and updated policies focused on improving customer experience and increasing access to government benefits.
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Connecting residents to climate-resilient green careers
The Green Jobs Career Pathways Tool aims to connect job seekers in Ramsey County and St. Paul with sustainable climate-positive career pathways.
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Improving RFPs with User Research How “Summary Sheets” Can Improve Solicitations
This report explores how "summary sheets" can improve government IT procurement by making RFPs clearer and easier for vendors to evaluate.
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Recap: Digital Identity Community of Practice Kick-Off
The Digital Identity Community of Practice kick-off event featured key resources, a new research publication on account creation and identity proofing, and insights from multiple speakers.
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A Field Guide for Financing Public-Sector Integrated Data Systems and Evaluation
This guide provides practical financing strategies for governments to build, maintain, and expand integrated data systems (IDS) and evaluation capacity using federal and non-federal funding sources.
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Document extraction to accelerate application processing
This case study details the development of a document extraction prototype to streamline benefits application processing through automated data capture and classification.
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Responsible Data Practices for Product Equity
This guide outlines ethical frameworks and best practices for responsibly collecting and using demographic and other sensitive data to build equitable digital products.