Intended Audience: Local/Municipal Government: Agency
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Data Steward Playbook
City of Baltimore Data Steward Playbook to support City Data Stewards in running data governance within their agency
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HOME-STAT
HOME-STAT partners existing homeless response and prevention programs with new innovations designed to better identify, engage, and transition homeless New Yorkers to appropriate services and, ultimately, permanent housing.
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Enhancing Cultural Responsiveness in Social Service Agencies
This OPRE brief provides strategies for enhancing cultural responsiveness in social service agencies, focusing on improving services for diverse communities through organizational change, staff development, and culturally informed program design.
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Governing Digital Legal Systems: Insights on Artificial Intelligence and Rules as Code
This article explores how AI and Rules as Code are turning law into automated systems, including how governance focused on transparency, explainability, and risk management can ensure these digital legal frameworks stay reliable and fair.
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Benefits Playbook for Designing Human-Centered Applications
By implementing these best practices, states can improve the experience of accessing essential public benefits programs.
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Artificial Intelligence Handbook for Local Government
This handbook provides local governments with practical guidelines, best practices, and ethical considerations for adopting and using AI tools, emphasizing transparency, human oversight, and risk management.
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Insights Into Hiring for Digital Service Teams
A report examining hiring practices, challenges, and lessons learned of digital service teams.
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City of San Jose IT Department Generative AI Guidelines
Guidelines on the use of generative AI in the City of San Jose, CA.
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Hawai’i SNAP-WIC Data Sharing Memorandum of Agreement
This MOA outlines Hawai'i's legal data sharing agreement between the Women, Infants and Children Services Branch of the Department of Health (DOH/WIC), and the Benefit, Employment and Support Services Division of the Department of Human Services (DHS/BESSD) to exchange SNAP and WIC data.
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How to Make Your First GC Form
A short 5 minute demo on how to use GC Forms
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GC Forms GitHub Repository
Repository for the web application for the GC Forms platform product
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Communications Announcing the City of Boston Visa Sponsorship Pilot Program
Communications sent to City of Boston employees announce the City's new Visa Sponsorship Pilot Program.