Intended Audience: Industry
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Less Jargon, More Compassion: A FormFest 2024 Profile
A profile on FormFest speakers Sarah Rodriguez, Emily Lippolis, and Verenice Ramirez, featuring stories about their motivations for working on public sector form innovation.
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Benefits Playbook for Designing Human-Centered Applications
By implementing these best practices, states can improve the experience of accessing essential public benefits programs.
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Orchard Design System
Orchard is Georgia's official design system. Orchard makes it easy to quickly build an accessible, mobile-friendly, and uniform digital experience.
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Governing Digital Legal Systems: Insights on Artificial Intelligence and Rules as Code
This article explores how AI and Rules as Code are turning law into automated systems, including how governance focused on transparency, explainability, and risk management can ensure these digital legal frameworks stay reliable and fair.
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Balancing Security and Customer Experience During Digital Account Creation and Authentication for Benefits Delivery at BenCon 2024
This presentation explores the balance between security and user experience in digital benefit account creation and authentication, highlighting insights from a forthcoming playbook focused on SNAP and Medicaid portals.
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Digital Public Benefits: Outlook 2025 at BenCon 2024
A panel of non-profit leaders discuss the future of digital public benefits, highlighting potential challenges and opportunities for 2025.
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Summary Report of 2023 RFI on Open Source-Software Security Initiative
The RFI summary report consolidates submissions received from the open-source software community and details twelve activities that members of the OS3I plan—or have completed—in 2024-2025.
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Disability, Bias, and AI
This report explores key questions that a focus on disability raises for the project of understanding the social implications of AI, and for ensuring that AI technologies don’t reproduce and extend histories of marginalization.
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Unemployment Insurance Technology Modernization Quarterly Roundup
This quarterly research update aims to highlight key learnings related to improving unemployment insurance (UI) systems in the areas of equity, timeliness, and fraud, and monitor for model UI legislation and policy related specifically to technology. Subscribe to receive future editions.
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How Government and Industry are Rethinking Authentication
In this panel conversation from the Better Identity Coalition’s 2022 policy forum, “Identity, Authentication, and the Road Ahead," representatives from industry and government discuss priorities for authentication and identity management.
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The Complete Financial Lives of Workers
This report explores the financial challenges faced by U.S. workers, analyzing the roles of work arrangements and public and workplace benefits in achieving financial security, while highlighting the disparities in access and effectiveness for low- and moderate-income workers.
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Reimagining a U.S. Benefits System That Supports All Workers: Five Key Takeaways from Public and Private Benefit Leaders
This report highlights 5 key takeaways from the Aspen Institute Financial Security Program's 2022 Benefits Forum, where 55 experts from various sectors discussed solutions for improving public and private benefits to better support workers and their families.