Intended Audience: Federal/National Government: Executive Branch
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plainlanguage.gov
Plainlanguage.gov is the United State's federal government's website for improving communication with the public
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How to determine whether AI is an appropriate solution for public sector challenges
This toolkit provides a checklist of items to help determine whether AI-powered tools are appropriate for specific use cases in the public sector.
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OMB M-24-10 Advancing Governance, Innovation, and Risk Management for Agency Use of Artificial Intelligence
Executed on March 28, 2024, this memorandum establishes new agency requirements and guidance for AI governance, innovation, and risk management, including through specific minimum risk management practices for uses of AI that impact the rights and safety of the public.
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United States Digital Service Origins
This is an independent oral history archive documenting the founding and early development of the U.S. Digital Service (USDS) between 2009 and 2015.
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Low-Code/No-Code Tools: Implementation and Insights from the Field
An overview on how U.S. Digital Response has used low-code/no-code tools internally as well as with our government partners
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Benefit Eligibility Rules as Code: Reducing the Gap Between Policy and Service Delivery for the Safety Net
This report examines how the U.S. federal government can enhance the efficiency and equity of benefit delivery by simplifying eligibility rules and using a Rules as Code approach for digital systems.
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Best Practices for Accessible Content
Drawing on the Beeck Center’s research on government, nonprofit, academic, and private sector organizations that are working to improve access to safety net benefits, this report highlights best practices for creating accessible benefits content.
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PolicyEngine US GitHub repository
PolicyEngine US is a Python-based microsimulation model of the US tax and benefit system. It models federal individual income taxes (including credits), major benefit programs, and state income taxes (currently in six states). The PolicyEngine US package can be used as a Python package, via the PolicyEngine API, or via the policyengine.org web app.
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USDA Equity Action Plan in Support of Executive Order (EO) 13985 Advancing Racial Equity and Support for Underserved Communities through the Federal Government
On January 20, 2021, the President issued EO 13985, which established that the Federal Government should pursue a comprehensive approach to advancing equity for all. USDA's Equity Action Plain details a subset of USDA actions to achieve this goal.
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Applicant Experience Journey Map
Applicants to federal aid programs face numerous barriers in accessing benefits they are eligible for. The Centers for Medicaid and Medicare conducted an extensive qualitative user research study to better understand applicant experience in enrolling in public assistance programs. Based on the results, the study emphasizes the need for simplified, streamlined and less burdensome application processes.
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Using Artificial Intelligence to De-Jargon Government Language
A training course on using artificial intelligence (AI) tools to de-jargonize government language, with a tutorial on turning a complex piece of government writing into simpler and easier-to-understand language for government employees and residents alike.
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State of digital government review
This review evaluates the UK public sector's use of digital technology, identifying successes and systemic challenges, and proposes reforms to enhance service delivery.