This report outlines the U.S. Department of Labor’s comprehensive action plan to strengthen the unemployment insurance (UI) system by addressing chronic underfunding and proposing legislative reforms to support long-term modernization and resilience.
This article advises government agencies to prioritize cybersecurity methods over AI-driven approaches when combating identity fraud in benefits programs, highlighting potential risks that automated systems pose to legitimate applicants.
This workshop guide offers teams an opportunity to jointly work toward understanding core problems impacting digital delivery in their organization. The guide is structured in two parts: (1) a Miro template and (2) a Facilitation Guide.
This article explores how AI and Rules as Code are turning law into automated systems, including how governance focused on transparency, explainability, and risk management can ensure these digital legal frameworks stay reliable and fair.
In this webinar, a panel of experts discuss what states can do right now to improve EBT security, how to use data to analyze theft patterns, and how EBT payment technology needs to evolve to ensure efficiency, security, and dignity for beneficiaries.
This article explores how anticipatory logics—drawing from foresight, futures thinking, and design—are shaping the future of government by creating space for innovative policy approaches, public participation, and proactive governance.
Ad Hoc has found that product operations can help scale impact by putting objective indicators at the center of product decision-making. The team has seen success in supporting product thinking at agencies like the Department of Veterans Affairs (VA), where they made it easier for Veterans to access employment and education assistance and for caregivers to receive needed support.
This study examines how individuals assess administrative burdens and how these views change over time within the context of the Special Supplemental Nutrition Assistance Program for Women, Infants, and Children (WIC).
