Intended Audience: Federal/National Government: Agency
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Project Manager
This is a job description for the role of Project Manager from the City of Austin.
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Recruiter
This is a job description for the role of Recruiter from the 18F.
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Interaction Designer
This is a job description for the role of Interaction Designer from the City of Austin.
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Engineering Practices Lead
This is a job description for the role of Engineering Practices Lead from the City of Austin.
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Policy Delivery Team Lead
This is a job description for the role of Policy Delivery Team Lead from the Canadian Digital Service (CDS).
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Service Design Strategist
This is a job description for the role of Service Design Strategist from the City of Philadelphia Office of the Chief Administrator (CAO).
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Research and Evaluation Practice Lead
This is a job description for the role of Research and Evaluation Practice Lead from the City of Philadelphia.
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Customer Experience Specialist
This is a job description for the role of Customer Experience Specialist from the Centers of Excellence.
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How to Apply Human-Centered Design to Government AI Projects
A workshop led by Elham Ali on integrating the principles of human-centered design and equity to Artificial Intelligence (AI) design, use, and evaluation.
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Using Artificial Intelligence to De-Jargon Government Language
A training course on using artificial intelligence (AI) tools to de-jargonize government language, with a tutorial on turning a complex piece of government writing into simpler and easier-to-understand language for government employees and residents alike.
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‘They’re Stealing Food From My Kids’: SNAP recipients and the struggle against EBT Theft
EBT theft has deeply damaged the lives of the lowest-income Americans. The following insights reveal a system that leaves people in the dark and fails to protect a crucial lifeline.
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Barriers to Government’s Adoption of User-centered Design — And How To Address Them
In this article we’ll provide an overview of four of the most common barriers heard, and how federal agencies might go about addressing them.