This guidebook offers an introduction to the risks of discrimination when using automated decision-making systems. This report also includes helpful definitions related to automation.
This report outlines a dozen fintech and civic tech organizations working across fourteen safety net programs to show what’s possible when modern technology is married to a consumer insights perspective.
In this keynote presentation, Carole House, the Director for Cybersecurity and Secure Digital Innovation at the National Security Council discusses cybersecurity and identity management priorities at the federal level.
Applicants to federal aid programs face numerous barriers in accessing benefits they are eligible for. The Centers for Medicaid and Medicare conducted an extensive qualitative user research study to better understand applicant experience in enrolling in public assistance programs. Based on the results, the study emphasizes the need for simplified, streamlined and less burdensome application processes.
In this panel conversation from the Better Identity Coalition’s 2022 policy forum, “Identity, Authentication, and the Road Ahead," representatives from industry and government discuss priorities for authentication and identity management.
Programs like Medicaid and SNAP are managed at the federal level, administered at the state level, and often executed at the local level. Because there are so many in-betweens, there is significant duplicated effort, demonstrating the need to simplify eligibility rules to facilitate easier implementation.
This toolkit provides individuals and organizations with guidance, drawn from learning and experience, on how to use administrative and other data to inform program improvements. It collects concrete strategies and practitioner-tested tools designed to advance these efforts. These materials were developed in pilot projects with local Temporary Assistance for Needy Families (TANF) agencies as part of the TANF Data Collaborative (TDC).
This report explains how the A-87 Exception enabled states to modernize and integrate health and human services systems, improving service delivery, efficiency, and data sharing across programs.
American Public Human Services Association (APHSA)
This field guide is written for digital services and technology leaders working in government agencies at the federal, state, or local level. It’s meant to highlight the power of product thinking to government digital services. With this guide, agencies can start moving from a project management mindset to a product-based approach to delivering services.
In this panel conversation, presenters at the Better Identity Coalition’s 2022 policy forum “Identity, Authentication, and the Road Ahead” discuss the challenges of identity verification and access in pandemic unemployment benefits.
