Intended Audience: Federal/National Government: Agency
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Human-Centered Design
Running Into the Fire: A FormFest 2024 Profile
A profile on FormFest speaker Luke Farrell, featuring stories about his motivations for working on public sector form innovation.
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Talent + Hiring
Research and Evaluation Practice Lead
This is a job description for the role of Research and Evaluation Practice Lead from the City of Philadelphia.
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Management
10x FY22 Impact Report
This impact report details the program's expansion and key achievements in delivering innovative technology solutions that enhance public services.
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Talent + Hiring
Chief of Staff
This is a job description for the role of Chief of Staff from the Canadian Digital Service (CDS).
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Human-Centered Design
FormFest 2024 Recap: How IRS Direct File Demystified Tax Forms and Built Trust
An event recap from one of FormFest 2024's mainstage sessions featuring speakers from the Internal Revenue Service (IRS).
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Communications
Best Practices for Accessible Content
Drawing on the Beeck Center’s research on government, nonprofit, academic, and private sector organizations that are working to improve access to safety net benefits, this report highlights best practices for creating accessible benefits content.
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Talent + Hiring
Team Lead, Partnerships Business Development
This is a job description for the role of Team Lead, Partnerships Business Development from the Canadian Digital Service (CDS).
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Talent + Hiring
Head of Partnerships
This is a job description for the role of Head of Partnerships from the Canadian Digital Service (CDS).
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Human-Centered Design
10x’s Benefits Eligibility and Delivery Portfolio
This page describes the agency’s investments in digital tools and services aimed at reducing friction in how people find, apply for, and maintain eligibility for federal benefits.
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Human-Centered Design
10x’s CX Portfolio: Improved customer experience
The portfolio page outlines federal projects focused on elevating how people interact with government services by prioritizing user needs, accessibility, equity, and consistency across agencies.
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Procurement
COBOLing Together UI Benefits: How Delays in Fiscal Stabilizers Affect Aggregate Consumption
States with antiquated COBOL-based unemployment insurance systems experienced significant delays in processing claims during the COVID-19 pandemic.
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Data
WIC and Medicaid Collaboration Landscape Toolkit
This toolkit helps state Medicaid and WIC agencies collaborate to increase WIC participation and improve maternal and child health outcomes.