This brief explores the relationship between economic hardship and child welfare involvement, examining how direct cash transfers (DCTs) can reduce child maltreatment and strengthen family stability.
This page reports on key metrics assessing how well federal websites are performing against standards for accessibility, mobile usability, search, feedback, design consistency, analytics, and security.
The report reviews the scope and methods of SNAP benefit theft—including card skimming, cloning, phishing, and algorithmic attacks—and examines the effectiveness of state and federal countermeasures.
A report outlining human-centered design strategies to help states implement new federal Medicaid work requirements in ways that minimize coverage loss and administrative burden
A blog post offering four distinct types of visualization maps that help digital project teams quickly build shared understanding and alignment when starting new work.
This publication explains current state integrated eligibility and enrollment (IEE) system implementation processes, approaches, and opportunities for future processes and technologies. It is a resource for state officials, advocates, funders, and tech partners working to implement these systems.
A set of contract-ready principles and requirements that define how vendors must deliver user-centered, accessible, and data-informed digital services.
A research snapshot summarizing early findings from outreach and discovery work to identify high-impact opportunities for improving public benefits delivery, with an initial focus on notifications.
This paper evaluates the technical vendor landscape as states prepare to implement Medicaid work requirements mandated by the H.R. 1 reconciliation law.