Intended Audience: County Government: Executive Branch
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A Gov How-To Guide For Recruiting User Research Participants
The U.S. Digital Response (USDR) developed a guide for recruiting user research participants for user research in a government setting.
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Rules as Code Frameworks and Tools
There are frameworks available that could inform the standardization of communicating rules as code for U.S. public benefits programs. The Airtable communicates the differences between the frameworks and tools. Each entry is tagged with different categories that identify the type of framework or tool it is.
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Cross-Sector Insights From the Rules as Code Community of Practice
This report highlights key findings from the Rules as Code Community of Practice, including practitioners' challenges with complex policies, their desire to share knowledge and resources, the need for increased training and support, and a collective interest in developing open standards and a shared code library.
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The Equitable Tech Horizon in Digital Benefits Panel
Hear perspectives on topics including centering beneficiaries and workers in new ways, digital service delivery, digital identity, and automation.This video was recorded at the Digital Benefits Conference (BenCon) on June 14, 2023.
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Leveraging Cross-Program Data to Modernize Outreach & Enrollment in SNAP and Connected Benefits
This resource outlines three data sharing models tested during the first cohort of the Coordinating SNAP & Nutrition Supports grant program.
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Dataset: Digital Authentication and Identity Proofing in Public Benefits Applications
On May 19, 2023, the Digital Benefits Network published a new, open dataset documenting authentication and identity proofing requirements across online SNAP, WIC, TANF, Medicaid, child care (CCAP) applications, and unemployment insurance applications.
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Hiring Question Bank for Digital Service Teams
A toolkit with interview questions for digital service teams hiring digital talent to leverage.
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The New Government Appointee Guidebook
In this guidebook we offer opportunities to better understand the challenges government appointees may face and new approaches in addressing them.
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Digital Service Team Mapping
A living dataset housing information related to various digital service teams.
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Why Governments Should Prioritize UX for Everyone
Through our research understanding the government digital service field and what workers in this field need, we want to help strengthen those existing roles and establish more pathways for promotion and career support, as well as help other teams recognize the value of these skills and create new roles.
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Increasing Security and Equity in Electronic Benefits Transfer (EBT)
In this webinar, a panel of experts discuss what states can do right now to improve EBT security, how to use data to analyze theft patterns, and how EBT payment technology needs to evolve to ensure efficiency, security, and dignity for beneficiaries.
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Bloom Housing: Affordable housing portal
A modern system that helps people learn about, apply for, and gain access to affordable housing. Bloom Housing is an open source platform that digitizes the process of finding and applying for affordable housing, turning a time-consuming paper process into a 15 minute activity from one's smartphone or computer.