A virtual event showcasing how one city applied technology, including artificial intelligence, to streamline municipal code administration and reduce bureaucratic friction.
A practical guidance document outlining best practices for government procurement of data-driven technologies to improve transparency, accountability, and oversight.
A curated collection of practical guides that help government teams improve digital services, website content, and forms using plain language, content design, and user-centered practices.
A toolkit that outlines seven practical steps for government agencies to build or strengthen a communications program aligned with audience needs and organizational goals.
This brief provides research recommendations to improve programs serving LGBT youth, focusing on homelessness and sexual health education services funded by the U.S. Department of Health and Human Services.
U.S. Department of Health and Human Services (HHS)
Takeaways from a workshop focusing on applying human-centered design to government artificial intelligence (AI) projects, led by Elham Ali, Researcher from the Beeck Center for Social Impact and Innovation.
Hear perspectives on topics including centering beneficiaries and workers in new ways, digital service delivery, digital identity, and automation.This video was recorded at the Digital Benefits Conference (BenCon) on June 14, 2023.
This playbook outlines the ways Community Action and human services agencies worked together to meet the pandemic challenge—what worked well, obstacles and difficulties, and lessons learned to inform the path forward, partnering to achieve a more equitable recovery. It also explains how communities have leveraged opportunities to partner on approaches that hold the promise of deeper, longer lasting changes for families—work shaped by families’ wishes and strengths and designed to advance both family-level and systems-level change.
American Public Human Services Association (APHSA)
Modular contracting doesn’t just mean that you break one procurement into several pieces. This article shows you how to take a modular approach with a single contract divided up into natural break points.
