Example Human-Centered Design User Research

Performance.gov Participation Solicitation Site

The Federal Government made it easier for the public to share their knowledge, needs, and lived experiences to improve how government works for them and with them.

Organization: Performance.gov
Published Year: 2024

Every day, Federal agencies work on policies and programs that touch millions of lives. A critical part of designing Federal policies and programs that work is hearing from the individuals and communities who will be affected by them. Agencies do this through activities like listening sessions, notice and comment processes, user research, and surveys.