City of Santa Ana Done/Doing Update Repository
The City of Santa Ana's 'done/doing' update repository.
A collection of updates that the City of Santa Ana shared as they underwent their website overhaul project. The team provided these updates and shared on the website to increase transparency and demonstrate continuous improvement.
This resource is a part of a collection featured in the The City of Santa Ana’s Website Overhaul. Explore other artifacts featured in the research:
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The City of Santa Ana’s Website Overhaul: A Digital Service Network Spotlight
The Digital Service Network (DSN) spoke with Daniel Soto, principal management analyst at the City of Santa Ana, to learn more about how digital service innovation can occur in government organizations without formally codified or centralized digital service teams.
