Example Format: Strategy Document
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Human-Centered Design Problem Identification & Definition Workshop Miro
This workshop guide offers teams an opportunity to jointly work toward understanding core problems impacting digital delivery in their organization. The guide is structured in two parts: (1) a Miro template and (2) a Facilitation Guide.
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Human-Centered Design Problem Identification & Definition Workshop Facilitation Guide
This workshop guide offers teams an opportunity to jointly work toward understanding core problems impacting digital delivery in their organization. The guide is structured in two parts: (1) a Miro template and (2) a Facilitation Guide.
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Human-Centered Design Interview Template Digital Delivery Assessment
This interview template includes questions designed to help teams conduct exploratory, semi-structured interviews with government stakeholders involved in program delivery to gather information that can help them evaluate the status quo of digital delivery in their organization.
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Digital Identity Login.gov Program Roadmap
The Login.gov program roadmap articulates the values of the Login.gov program, outlines strategic priorities, and documents how the program is approaching nuanced identity topics.
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Management New York State’s 2023 State of the State
New York State's 2023 State of the State, highlighting proposals to improve the customer experience in state government.
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Automation + AI Commonwealth of Massachusetts Acceptable Use and Development of Generative Artificial Intelligence
This document details acceptable uses and development of Generative Artificial Intelligence by The Commonwealth of Massachusetts.
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Management Business.CT.gov 2023 Platform Impact Report
Platform impact reporting for Business.CT.gov. Affiliated with DSN Spotlight "The Door to Digital Transformation in Connecticut."
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Communications Content Strategy Playbook
Content Strategy Playbook from State of Georgia to help deliver again user and organizational goals
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Human-Centered Design Michigan UIA Design Directives and Principles
Two-sided notecard shared with the entire UIA agency with a message uplifting these tenets in service to Michigan workers and employers.
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Product Management City of Santa Ana Guiding Principles
Guiding principles for the City of Santa Ana's website overhaul
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Automation + AI U.S. Department of Homeland Security Artificial Intelligence Roadmap
The U.S. Department of Homeland Security (DHS) Artificial Intelligence (AI) Roadmap outlines the agency's AI initiatives and AI's potential across the homeland security enterprise.
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Human-Centered Design Washington Technology Solutions (WaTech) Strategic Plan 2024-2026
Washington Technology Solutions (WaTech) launched a three-year (2024-2026) strategic plan centered around three key goals: optimize service delivery for customers, cultivate an flexible and innovative workplace, and establish WaTech's role as a statewide technology leader.