We equip government, nonprofit, academia and philanthropic partners with practical support through research, training, convenings, and community-building. Our work helps practitioners break down silos, share what works, and drive collective progress toward people-centered services.
We design around people’s real experiences—whether they’re a parent applying for child care, an individual navigating unemployment for the first time, or a state employee delivering services. Our work begins with listening and co-creating solutions that are useful, practices that are responsive, and policies that are workable.
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Reference Base: Access, Privacy, and Security Resources for Identity Management
This collection of research references is designed to support government agencies designing public-facing identity management processes that meet people’s needs.
Launching a Central Design System in the Government of Canada: A Digital Service Network Spotlight
DSN Spotlights are short-form project profiles that feature exciting work happening across our network of digital government practitioners. Spotlights celebrate our members’ stories, lift up actionable takeaways for other practitioners, and put the resources + examples we host in the Digital Government Hub in context.Â
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