In this webinar, a panel of experts discuss what states can do right now to improve EBT security, how to use data to analyze theft patterns, and how EBT payment technology needs to evolve to ensure efficiency, security, and dignity for beneficiaries.
This case study describes Nava's with the state of Montana’s Special Supplemental Nutrition Program for Women, Infants, and Children (WIC) agency to build an eligibility screener tool.
Implementing client-centered communication strategies, such as clear language and digital reminders, can significantly reduce churn in public benefit programs, ensuring eligible individuals maintain continuous access to essential services.