LA’MESSAGE is a one-way text messaging service developed by Code for America in partnership with Louisiana to broadcast reminders and guidance to residents enrolled in and eligible for SNAP, Medicaid, TANF, and WIC at key points throughout the benefits enrollment and renewal process.
PolicyEngine US is a Python-based microsimulation model of the US tax and benefit system. It models federal individual income taxes (including credits), major benefit programs, and state income taxes (currently in six states). The PolicyEngine US package can be used as a Python package, via the PolicyEngine API, or via the policyengine.org web app.
A guide to navigating New York City’s public services. It was made with and for families of students living in temporary housing or experiencing homelessness and the NYC Department of Education’s Office of Students in Temporary Housing (STH).
This roadmap provides a vision and plan for how to deliver modernized integrated eligibility and enrollment for health and human services using human-centered design, modular approaches to replacing legacy technology, change management, and iterative product processes.
In this updated primer, the DBN describes how identity proofing and authentication show up in public benefits applications and outlines equity and security concerns raised by common identity proofing and authentication methods.
This report explores how public benefit systems can better support young adults by addressing the barriers they face in accessing and maintaining vital services like SNAP, Medicaid, and WIC.
Temporary Assistance for Needy Families (TANF) leaders, policymakers, and researchers all recognize the need for TANF agencies to use the data they collect to better understand how well their programs are working and how to improve them, given the impact on the families they serve. It is often difficult, however, for agencies already stretched to capacity to prioritize and execute data use and analytics. State TANF leaders are seeking roadmaps for how to transform their organizations and become data-driven.
This report explores how state and local agencies can enhance customer service in health and human services by implementing technologies such as web-based tools, mobile applications, and call center innovations, aiming to streamline processes and improve client interactions.
