This case study details the development of a document extraction prototype to streamline benefits application processing through automated data capture and classification.
On July 16, members of the Digital Identity Community of practice gathered to learn how peers are gathering beneficiary feedback on their experiences with accounts and proving their identity.
Created for use in the Digital Doorways research project, this design stimuli shows the steps of submitting an application, sharing personal information, and verifying identity for New York's integrated online application that includes SNAP and Medicaid.
This resource outlines strategies for cross-enrollment outreach, which can break down silos between programs and reach applicants who may be eligible for under-enrolled benefits programs.
This report presents findings and recommendations from a user experience study based on interviews with 156 participants enrolled in Medicaid and SNAP.
This report outlines strategies states can adopt to improve access to SNAP, Medicaid, and WIC programs by leveraging policy options, data coordination, and streamlined service delivery.
This report catalogs the policy choices, demonstration projects, and waivers each state uses to administer SNAP, highlighting how states adapt federal rules to local needs.
Created for use in the Digital Doorways research project, this design stimuli shows the steps of submitting an application, sharing personal information, and verifying identity for Massachusetts' online application for SNAP benefits.
This blog discusses how the “Big Beautiful Bill” (H.R. 1) contains provisions that undermine SNAP and warns that states will be burdened by its fiscal and administrative impact.