Benefits Program: SNAP: Supplemental Nutrition Assistance Program
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Shared Values/Conflicting Logics: Working Around E-Government Systems
This paper describes results from fieldwork conducted at a social services site where the workers evaluate citizens' applications for food and medical assistance submitted via an e-government system. These results suggest value tensions that result - not from different stakeholders with different values - but from differences among how stakeholders enact the same shared value in practice.
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Opportunities to Improve Online Access to SNAP for Older Adults
This issue brief illustrates the challenges that many older adults with low income face in gaining access to benefits online. It addresses digital literacy, access to broadband internet, and the increasing prevalence of connecting online to SNAP.
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Increasing Older Adult Access to SNAP
This brief highlights the complex journey that older adults experience when applying for and enrolling in SNAP, including the major barriers and solutions that improve access along the way.
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The Ohio Benefits Program is “BOT” In
This award documentation from the National Association of State Chief Information Officers (NASCIO) explains how agencies in Ohio used automation to support administration of public benefits programs.
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Fewer Burdens but Greater Inequality? Reevaluating the Safety Net through the Lens of Administrative Burden
This article examines how administrative burdens in U.S. social safety net programs have changed over the past 30 years, showing that while average burdens have declined, inequality in who faces these burdens has grown.
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Use of Advanced Automation in SNAP
This 2024 memo outlines guidelines for state agencies' use of advanced automation in SNAP administration.
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Making Supplemental Nutrition Assistance Program Enrollment Easier for Gig Workers
This article discusses the challenges nonstandard workers face in verifying income for SNAP eligibility and suggests policy reforms to improve access
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New Mexico’s Coordinating SNAP & Nutrition Support Impact Report
The New Mexico Human Services Department and Department of Health, as part of the Coordinating SNAP & Nutrition Supports program, leveraged data sharing to align SNAP, Medicaid, TANF, and WIC. Their new online interface automates the referral process, making it easier for families to access the nutrition and economic supports they are eligible for.
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New Jersey’s Coordinating SNAP & Nutrition Supports Impact Report
The New Jersey Department of Human Services and New Jersey Department of Health collaborated in their Coordinating SNAP & Nutrition Supports project to enhance the enrollment and coordination of SNAP and WIC programs. By developing the NJ Nutritional Data Hub and an innovative webservice, the project identified and reached out to families receiving SNAP but not WIC, and vice versa, significantly streamlining the adjunctive eligibility process. This report documents best practices and lessons learned from their project.
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Michigan’s Coordinating SNAP & Nutrition Supports Impact Report
The Michigan Department of Health and Human Services, together with the Food Bank Council of Michigan and the Michigan Department of Education developed a comprehensive Food Insecurity Map and a closed-loop referral system for nutrition and economic supports. The goal of these initiatives was to leverage cross-sector data to inform policy decisions, streamline access to food assistance, and reduce administrative burden. This report documents lessons learned and outcomes of their project.
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Mecklenburg County, North Carolina’s Coordinating SNAP & Nutrition Supports Impact Report
Through the Coordinating SNAP & Nutrition Supports program, Mecklenburg County, NC leveraged a Food Security Navigator model and data analysis to increase access to nutrition supports. This report documents best practices and lessons learned from their project.
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Kansas’ Coordinating SNAP & Nutrition Supports Impact Report
This report highlights best practices and lessons learned from Kansas' partnership with Delivering Change to improve SNAP and WIC access in seven counties through innovative data sharing and targeted outreach.