This report explores Michigan’s implementation of the Pandemic Electronic Benefit Transfer (P-EBT) program. Drawing on interviews from individuals within the Michigan Department of Health and Human Services and input from SNAP participants via surveys distributed using the Fresh EBT app, this report provides insights into the strategies that enabled Michigan to roll out an entirely new program quickly and effectively.
The US Digital response partnered with dozens of states, counties, and cities to support them in using and tracking CARES Act grants. This article presents six lessons learned from their work to help governments better assist residents, particularly small businesses and low-income communities.
In this panel conversation, presenters at the Better Identity Coalition’s 2022 policy forum “Identity, Authentication, and the Road Ahead” discuss the challenges of identity verification and access in pandemic unemployment benefits.
This guide highlights best practices in benefits access, showcasing how Michigan, New York City, and San José improve accessibility through plain language, multilingual translation, resident co-creation, and technology tools.
This paper discusses the country’s chronic underinvestment in children and resulting outcomes, including new data on poverty rates among young children, is inextricable from the prospects of young children; and the remarkably comprehensive pandemic-era response policies, including which changes contributed most to reducing child poverty.
This Code for America article discusses how tax filing can be a powerful tool for economic justice, highlighting efforts to make the tax system more accessible and equitable for low-income individuals.
This article examines how outdated state unemployment insurance (UI) systems struggled during the COVID-19 pandemic, leading to delays, technical failures, and widespread frustration for job seekers.
This guide consolidates learning and spotlights principles, insights, and emerging practices to guide municipal leaders and public-private partnerships interested in designing basic income programs that are ethical, equitable, rigorous, informative, and consequential for local, state and national policymaking.
New America spoke to to the people at the frontlines of the pandemic—professional caregivers, family caregivers, parents, and essential workers—to understand the policy interventions people need most. This report discusses ideas for policymakers, private sector leaders, and community innovators to use in pursuit of work-family justice and equity across race, gender, and class.
