Benefits Journey: Outreach + Awareness
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Human-Centered Design Mapping the Applicant Experience of Benefit Enrollment
Applicants to federal aid programs face numerous barriers in accessing benefits they are eligible for. The Centers for Medicaid and Medicare conducted an extensive qualitative user research study to better understand applicant experience in enrolling in public assistance programs. Based on the results, the study emphasizes the need for simplified, streamlined and less burdensome application processes.
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Diversity, Equity + Inclusion Growing Up NYC
Growing Up NYCÂ is mobile-friendly website that makes it simple for families to learn about and access city programs, as well as services and activities available to New York residents.
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Generation NYC
NYC's official resource for teens and young adults, including: peer & professional support, family support, education, health care, housing, employment, and other resources to help young people thrive.
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Data Eligible Low-Income Children Missing Out on Crucial WIC Benefits During Pandemic
The share of WIC-eligible families participating in the program has declined, though the number of individuals eligible for WIC has likely grown substantially. By working together, state WIC, Medicaid, and SNAP leaders can use data to assess the extent to which WIC is reaching eligible families and enroll more of them.
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Data California Health and Human Services Agency Data Playbook
This data playbook created by the California Health and Human services agencies discusses five plays designed to help Departments utilize data to inform program and policy development.
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Advocate’s Guide to MAGI
The National Health Law Program released an updated Guide to Modified Adjusted Gross Income, including sections on ACA tax filing and reporting, clarification on commonly asked questions about Social Security Income, and updated IRS tax filing thresholds.
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Communications Accessible Benefits Information: Reducing Administrative Burden and Improving Equitable Access
This guide highlights best practices in benefits access, showcasing how Michigan, New York City, and San José improve accessibility through plain language, multilingual translation, resident co-creation, and technology tools.
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ACCESS NYC Github
Github page with ACCESS NYC’s code for benefits outreach and eligibility.
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ACCESS NYC
ACCESS NYC is an online public screening tool that residents can use to determine the City, State, and Federal health and human service benefit programs for which they are eligible.
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Who Did Not Get the Economic Impact Payments by Mid-to-Late May, and Why?
A study by the Urban Institute assessing why around 12 million individuals were at risk of not getting stimulus check payments as provided by the CARES Act.
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What are the Coronavirus Stimulus Payments?
University of Michigan Poverty Solutions webpage describing how to access COVID stimulus check payments.
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Data Using Data Matching and Targeted Outreach to Enroll Families With Young Children in WIC
WIC enrollment has declined over the past decade, but evidence from randomized control trials indicates that using data from other programs to identify WIC-eligible families and following up with text-based outreach can boost program participation.