This guide provides practical insights for benefits administrators on redesigning benefits systems using human-centered design to ensure all eligible residents can access crucial social safety net resources.
A modern system that helps people learn about, apply for, and gain access to affordable housing. Bloom Housing is an open source platform that digitizes the process of finding and applying for affordable housing, turning a time-consuming paper process into a 15 minute activity from one's smartphone or computer.
This guide discusses general characteristics shared by organizations that have successfully created accessible content, and includes case studies that showcase characteristics of successful accessible content teams.
A New America report examines the Volunteer Income Tax Assistance (VITA) program, highlighting its role in aiding low-income tax filers and offering recommendations to enhance public benefit access through improved tax filing assistance.
In a time of crisis, behavioral science offers insights into how to reduce the paperwork and other administrative burdens that prevent people from taking advantage of crucial support services.
The Increasing Stimulus Payment Take-up in California report by the California Policy Lab examines barriers to accessing federal stimulus payments and provides strategies to increase take-up among eligible Californians, particularly low-income and non-filers.
This report puts forth an anti-racist reimagining of Medicaid and CHIP that actively reckons with the racist history of the Medicaid program and offers principles and recommendations that capitalize on the transformative potential of the programs. The principles center the voices and agency of program participants and prioritize direct community involvement at all stages of the policy process.
A practical toolkit that helps human services agencies coordinate programs and benefits to better support whole families through aligned policies, processes, and service delivery.
